Sheets
7
Clear issue log
Logistics Excel template
Download the Modelo de exceção de entrega logística for free. Keep delays, misdeliveries, and re-delivery actions in one workbook.
Consultoria
We can help you sort out which parts should stay in Excel and which parts should move into a web system based on exception volume, site count, response rules, and carrier coordination. We can also tune the columns to match your current issue sheet.
We can adjust the columns to match your exception flow.
A free Excel template for tracking delivery delays, misdeliveries, redelivery requests, and response history. The same page also shows the matching system example.
Delay log
Misdelivery
Redelivery
Response history
Workflow
Traceable
Fast response
Entrada
Scalable
Shared across multiple sites
Entrada example
Align the response assumptions first
Keep the issue type, cause, owner, and due date aligned first so responses stay visible.
Problema count
18 per month
Cause
Delay / misdelivery
Owner
Operations
Response deadline
Same day
Download gratuito
Veja primeiro o que há dentro da versão em Excel
A free Excel template that brings together issue logs, root-cause tracking, redelivery plans, and response history. After downloading, start by organizing the exception type and response owner.
File
logistics_delivery_exception_template_en.xlsx
Sheets
7 sheets
Purpose
Delay, misdelivery, and redelivery response
Align the issue type, cause, and response owner first to stabilize the workflow.
Keep response and redelivery checks in the same workbook so nothing gets lost.
You can keep response history in the same flow for monthly reporting.
Start by entering the exception type and response owner.
How Excel is used
What logistics delivery exception looks like in Excel
Keeping the issue log, classification, response, and closure in one flow makes it easier to prevent repeats.
Step 1
Problema registration
First register the issue, then record the delay or misdelivery details.
Step 2
Cause review
Classify the cause and decide whether re-delivery is needed.
Step 3
Response coordination
Arrange the carrier response and assign the owner.
Step 4
Closure review
Close the case after the fix and keep the history for reporting.