Sheets
8
With automation rules
Free Download
Facility Work Order Performance Dashboard
Consultation
We can help decide what should stay in Excel and what should move to a web system, based on site count, owners, dashboard needs, notification rules, and history tracking requirements. We can also adjust only the columns you actually need in your current workbook.
For team collaboration, mobile data entry, photo uploads, reminders, or shared dashboards, discuss the features your web system would need.
A free Excel template for recording facility repair requests and separately calculated performance metrics. The system example link is available only in supported languages.
work orders
service targets
MTTR
overdue risk
Metrics
Recorded results
Calculated separately
Output
Monthly brief
Manager-ready
Input example
Turn repair records into management KPIs
Dashboard records help review timely responses, repeated issues, overdue work, and service quality.
Report month
May 2026
Work orders
286
Service target
87%
Risk
18 overdue items
Free Download
See what is inside the Excel version first
A free Excel template for recording facility repair requests and separately calculated completion rates, response times, MTTR, service target attainment, overdue risks, and repeat repair metrics. Align parameters, categories, and status rules before entering site data.
File
Facility Work Order Performance Dashboard.xlsx
File name: facility_management_work_order_kpi_dashboard_template_en.xlsx
Sheets
8 sheets
Purpose
Guide, Dashboard, Work Orders, Settings, Asset Register, Automation Rules, KPI Calculation, Sources
The new workbook includes 8 sheets: Guide, Dashboard, Work Orders, Settings, Asset Register, Automation Rules, KPI Calculation, and Sources.
Record overdue backlog, SLA misses, repeat repairs, high-cost work orders, and low satisfaction on the dashboard for review.
Automation Rules turns dispatch, reminders, escalation, satisfaction collection, and preventive maintenance into system-ready business rules.
Align parameters, owners, categories, and status rules before entering site data. Calculate times, SLA results, and KPIs separately and update them manually. Automation rules are design references; this file does not send notifications automatically.
How Excel is used
How facility performance management works in Excel
The workbook is designed so source records, assumptions, analysis, dashboard, and report pages lead to a management decision.
Step 1
Record each work order
Enter the request date, site, asset ID, priority, assignment time, response time, completion time, cost, and satisfaction. Add an assignee column if needed.
Step 2
Set service targets
Define expected response and completion limits by emergency, high, medium, and low priority.
Step 3
Review metric movement
Check completion rate, service target attainment, average response time, MTTR, overdue rate, and repeat repair rate.
Step 4
Follow up risk lists
Use overdue, repeat, high-cost, and low-satisfaction lists to decide immediate actions.
Excel to screen mapping
Which Excel columns become which screens?
Mapping workbook columns directly to screens makes scope and implementation order easier to understand.
Excel element
System element
Notes
Excel element
Work Orders
System element
Request list
Notes
Record the site, asset ID, failure category, priority, assignment, response and completion times, cost, and satisfaction. Add columns if you need company, department, request source, or assignee on each work order.
Excel element
Settings and Asset Register
System element
Settings and asset screens
Notes
Maintain site lists, failure categories, priorities, statuses, service targets, asset criticality, and asset register details. Add company and technician lists if your workflow needs them.
Excel element
KPI Calculation
System element
Performance dashboard
Notes
Configure the web system to calculate completion rate, SLA attainment, MTTR, overdue backlog, repeat repair rate, satisfaction, and cost from the dashboard filters.
Excel element
Dashboard and Automation Rules
System element
Manager briefing page
Notes
Connect metric changes, risk prompts, dispatch reminders, escalation rules, and satisfaction collection to management actions.