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Bảng điều khiển hiệu suất lệnh công việc cơ sở

Tư vấn

We can help decide what should stay in Excel and what should move to a web system, based on site count, owners, dashboard needs, notification rules, and history tracking requirements. We can also adjust only the columns you actually need in your current workbook.

If you need team collaboration, mobile data entry, photo uploads, corrective action reminders, or dashboards, view the systemized version.

Mẫu bảng điều khiển Excel miễn phí biến yêu cầu sửa chữa thành các chỉ số tỷ lệ hoàn tất, thời gian phản hồi, MTTR, đạt mục tiêu dịch vụ, rủi ro quá hạn và sửa chữa lặp lại. Trang này cũng hiển thị luồng hệ thống web tương ứng.

work orders service targets MTTR overdue risk
Sheets
8

With automation rules

Metrics
11 metrics

Completion and service targets

Output
Monthly brief

Manager-ready

Input example

Turn repair records into management KPIs

The dashboard shows whether responses are timely, issues repeat, teams are overloaded, and service quality is slipping.

Report month May 2026
Work orders 286
Service target 87%
Risk 18 overdue items

Tải miễn phí

Xem trước nội dung của bản Excel trước

Mẫu bảng điều khiển Excel miễn phí giúp biến yêu cầu sửa chữa thành các chỉ số tỷ lệ hoàn tất, thời gian phản hồi, MTTR, đạt mục tiêu dịch vụ, rủi ro quá hạn và sửa chữa lặp lại. Sau khi tải về, hãy bắt đầu với sheet thiết lập cơ bản.

File

Facility Work Order Performance Dashboard.xlsx

File name: facility_management_work_order_kpi_dashboard_template_vi.xlsx

Sheets
8 sheets
Purpose
Guide, Dashboard, Work Orders, Settings, Asset Register, Automation Rules, KPI Calculation, Sources
The new workbook includes 8 sheets: Guide, Dashboard, Work Orders, Settings, Asset Register, Automation Rules, KPI Calculation, and Sources.
The dashboard highlights overdue backlog, SLA misses, repeat repairs, high-cost work orders, and low satisfaction.
Automation Rules turns dispatch, reminders, escalation, satisfaction collection, and preventive maintenance into system-ready business rules.
Download free Excel template

Align parameters, owners, categories, and status rules before entering site data.

Cách dùng Excel

Cách quản lý hiệu suất cơ sở hoạt động trong Excel

The workbook is designed so source records, assumptions, analysis, dashboard, and report pages lead to a management decision.

Step 1

Record each work order

Enter request source, location, priority, assignment time, response time, completion time, owner, cost, and satisfaction.

Step 2

Set service targets

Define expected response and completion limits by emergency, high, medium, and low priority.

Step 3

Review metric movement

Check completion rate, service target attainment, average response time, MTTR, overdue rate, and repeat repair rate.

Step 4

Follow up risk lists

Use overdue, repeat, high-cost, and low-satisfaction lists to decide immediate actions.

Ánh xạ Excel sang màn hình

Cột Excel nào sẽ thành màn hình nào?

Mapping workbook columns directly to screens makes scope and implementation order easier to understand.

Excel element System element Notes
Excel element
Work Orders
System element
Request list
Notes
Keep company, site, department, asset, request source, failure category, dispatch, response, completion, cost, and satisfaction in one record.
Excel element
Settings and Asset Register
System element
Settings and asset screens
Notes
Align companies, sites, departments, priorities, statuses, technicians, SLAs, criticality, and asset master data.
Excel element
KPI Calculation
System element
Performance dashboard
Notes
Calculate completion rate, SLA attainment, MTTR, overdue backlog, repeat repair rate, satisfaction, and cost from the dashboard filters.
Excel element
Dashboard and Automation Rules
System element
Manager briefing page
Notes
Connect metric changes, risk prompts, dispatch reminders, escalation rules, and satisfaction collection to management actions.

Ranh giới áp dụng

Where does Excel end and the system begin?

Site count, update frequency, collaboration needs, dashboards, approvals, and notifications determine how Excel and the web system should be split.

Excel is enough

Small operations

Excel works well when the number of sites is limited, owners are stable, and reviews happen on a fixed cycle.

  • Small team
  • Few sites
  • Fixed review cycle
Partial systemization

Move dashboards and alerts first

Moving only summary dashboards, alerts, and shared status online can reduce file-sharing overhead.

  • Shared dashboard needed
  • Alert rules matter
  • Lower reporting overhead
Full systemization

Design around records, permissions, and notifications

Multiple sites, role-based approval, historical analytics, and automatic reminders are better handled as a system.

  • Multiple sites
  • Many owners
  • Notifications and permissions

FAQ

Frequently asked questions

Here are the points teams usually check before adopting it.

What do you need for an estimate?

Share the number of sites, record volume, owner count, approval flow, dashboard needs, and notification rules so we can outline the estimate.

Can we use it with our current workbook?

Yes. You can keep your current workbook and move only the parts that need shared dashboards, approval, or notifications online first.

Is it suitable for mobile use?

Yes. Facility management often happens on site, so mobile viewing, simple entry, and manager approval can be prioritized.