System example

Logistics dispatch workflow overview

This page outlines a dispatch workflow based on the Excel example. Begin by aligning the company name, dispatch cycle, default origin, pickup cutoff, notification rule, and sharing scope. Maintain dispatch intake, vehicle assignments, and dispatch orders connected. Use the dispatch number to connect each entry with its latest status. Record in-route updates so operations and support can review current progress. Maintain arrival confirmation separate from an update that only says the shipment is moving. Review delays, address changes, and redispatch needs as exceptions requiring next-step follow-up. Assign an owner and a next action to each unresolved exception. Use the weekly plan to coordinate dispatches, loading confirmations, and arrival checks. Compare planned and actual activity in the monthly plan, keeping key deadlines visible. Record carrier coordination and handoffs so teams know what still needs confirmation. Adapt the workflow to store deliveries, city distribution, e-commerce outbound, linehaul and warehouse transfers, returns, cold-chain shipments, project loads, or special transport.