Capture the request
Write the customer problem, request source, affected area, and desired outcome in plain language.
Free Excel workbook template
Need a better feedback loop?
We can adapt the intake fields and review cadence to your product strategy and customer teams.
Bring a sample of your current requests and we will shape a workflow your team can maintain.
Give every feature request a clear source, customer problem, priority signal, and next decision so valuable ideas do not disappear in chat or email.
Ready-to-use workbook
Organize requests from customers and internal teams, then preserve the reasoning behind what gets planned, deferred, or declined.
File name: product_management_feature_request_log_template_en.xlsx
Define your request categories and decision statuses before inviting the wider team to add feedback.
A small amount of structure helps teams spot patterns, make trade-offs, and close the loop with requesters.
Write the customer problem, request source, affected area, and desired outcome in plain language.
Group duplicates and confirm the problem with evidence before assigning a priority.
Compare customer value, reach, urgency, and effort with the same criteria each time.
Record the decision and share a useful update, even when the request is deferred.