01
Capture the voice
Save the quote or observation with its date and customer context; use notes or added fields for the source and product area.
Free Excel workbook template
Feedback Log Template
Want a stronger voice-of-customer loop?
We can adapt the feedback fields, ownership rules, and review rhythm to your product organization.
Share how feedback arrives today and we will help turn it into an actionable routine.
Bring customer comments, support notes, and research observations into one view so the team can spot themes and respond deliberately.
Customer voice
Theme tagging
Owner assignment
Response history
Ready-to-use workbook
Make customer feedback useful after the meeting
Preserve the exact feedback, customer context, owner, and action taken. Choose notes or added columns for themes and next actions so feedback can influence product work.
File
Feedback log.xlsx
File name: product_management_feedback_log_template_en.xlsx
Sheets
5 sheets
Choose it for
Feedback intake, theme analysis, response tracking, product reviews, and improvement planning
Agree on theme names and response stages before the next feedback review; calculate summaries manually because the workbook has no automatic formulas.
Suggested workflow
Close the loop on what users tell you
A consistent feedback record makes patterns easier to prioritize and responses easier to explain.
02
Tag the theme
Use shared theme names to reveal repeated needs across channels and accounts.
03
Assign the next action
Give each meaningful note an owner and response stage, and record the target review date in notes or an added column.
04
Record the response
Document what changed, what was declined, or what you told the requester.