WADAX Review: Phone Support Until 10 PM. Is It a Good Server for Busy Businesses?
A support system that caters to users is a key feature of this business-oriented server.
WADAX
is a reassuring server with 365-day support that helps resolve problems quickly whenever they arise.As you would expect from a business-oriented server, it has a robust security setup in partnership with Secom.
Even so, it has drawbacks. In this article, I explain WADAX's features and how to get started with WordPress.
A Complete Comparison of 32 WordPress Hosting Providers: Recommendations for Individuals, Businesses, and International Sites
When you decide to start WordPress and search for "best WordPress hosting," you find all kinds of articles, from personal and business options to overseas and low-cost servers. Honestly,
- Which site should I trust?
- I want to choose a server in a simple, easy-to-understand way.
- Please show me how to start WordPress right away.
Don't you feel that way? In this article, I carefully selected recommendations from 32 hosting providers for individuals, businesses, and domestic and international use. The explanation comes from the SEO specialist at an app development company that uses hosting servers every day.
WADAX Reputation: Detailed Support is a Key Feature for Businesses
| Server Type | Shared Server |
| Load Time (TTFB) | Unmeasured |
| Recommended Plans and Contract Periods | WP Standard 12 Months |
| Trial & Money-Back Guarantee | 30-Day Money-Back Guarantee |
| Monthly Fee (12-Month Contract) | 1,540 yen |
| Initial Administrative Fee | Free |
| Free Domain | None |
| Support | Weekdays 9:00 AM - 10:00 PM, Saturdays & Sundays 9:00 AM - 6:00 PM |
| Uptime | 99.9％ |
| Server Capacity | 50GB |
| Number of Databases | 20 |
| Security Measures | WAF / KYUBI (WordPress Vulnerability Diagnostic) / Web Virus Check / Periodic Security Diagnosis (Vulnerability Diagnosis) / Intrusion Detection and Prevention (IPS) / Dos/DDoS Attack Defense |
| SSL | Shared SSL / FTP over SSL / Quick Authentication SSL / Enterprise Authentication SSL / EV SSL / SecomTrust Systems for Web SR3.0/for Web EV |
| Backup and Restore | Free Backup / Free Restore |
| Number of Email Account Creation | Unlimited |
| Email Security Measures | SpamAssassin spam filter / POP over SSL / SMTP over SSL / SMTP AUTH / SMTP submission port / IMAP / IMAP over SSL / Virus Check |
| Server/Website Migration Service | No service included Free Migration Tool Available |
| Easy WordPress Installation | None |
| CDN | Free |
Four Features of WADAX
24/7 Support
WADAXYou can receive support every day, 365 days a year. This is the support system as of June 2024.
- Phone: Weekdays 9:00-22:00, Saturdays & Sundays 9:00-18:00
- Form: 24 hours, 365 days (response within 24 hours, generally)
- Chat: 24 hours, 365 days (live chat, weekdays 9:00-17:00)
You can receive support every day, and you can also receive support until 10 PM on weekdays.Given that many support centers at hosting companies close their support at 6 PM,WADAXthe excellent support system is clear.
This may sound obvious, but server problems do not happen only between 9:00 a.m. and 6:00 p.m. on weekdays. Trouble can occur at any time. That is why you want support to be available every day for as long as possible.
WADAXIsn’t that great?
Robust Security in Collaboration with Secom
WADAX has built a strong security framework in partnership with Secom. It protects data from hacking, unauthorized tampering, eavesdropping, and DoS attacks.
I appreciate that they not only do their best internally, but also borrow the skills of other companies to build robust security – it gives me a sense of sincerity and reassurance.
Ability to Utilize High-Speed Delivery CDN
WADAXYou can utilize a high-speed delivery CDN. Using a CDN sends website data from the closest server to the user viewing the website to their smartphone or PC, resulting in smoother website display.
★ What is a CDN? It improves speed and performance using a cluster of servers.
Many hosting companies offer a CDN only as a paid option. With WADAX, you can use it for free, which is a good deal.
Affordable Pricing for Business Servers
WADAXOur secure WP server is offered at a low price as a business server. Compare it to business servers.
- Initial Administrative Fee
- Sign up for a 12-month contract.
- Domain registration fee for one year's worth of expenses.
- A plan that lets you use WordPress.
| Server Company | One-Year Cost |
|---|---|
| WADAX | 13,200 yen |
XServerビジネス | 51,612 yen |
CPI | 58,080 yen |
iCLUSTA+ byGMO | 12,824 yen |
heteml | 24,420 yen |
It’s considerably cheaper than other services, isn’t it?
The intended use of the server is,If your main website operation is using WordPress, WADAX will be sufficient.
A Disadvantage of WADAX’s Secure WP Server is the Lack of Uptime Guarantee
WADAX's Anshin WP Server has no uptime guarantee, and its uptime rate is not disclosed. Uptime reflects server stability. When that figure is not disclosed, it naturally leaves some concern about whether your website will remain consistently available.
That said, WADAX's Otasuke Cloud Server guarantees 99.9% uptime. It is a different service, but it is still run by the same company, so it is hard to imagine the uptime being extremely low.
Even when considering support and security measures, you shouldn’t feel too anxious about it.
Comparing WADAX’s Competitor Servers (2 Companies)
iCLUSTA+
iCLUSTA+ byGMOIt’sWADAXapproximately the same amount to use the server. Because it guarantees 100% uptime, you can operate your website without any worries.
However,the support system is not as extensive as WADAX.Phone support will only be available from 10:00 AM to 6:00 PM, Monday to Friday, and will remain within general support response times. It would be reassuring if support were available until 10:00 PM on weekdays.WADAXthat way, there would be a greater sense of security if it were available until 10:00 PM on weekdays.
If you don't have anyone strong with servers internally, we recommend WADAX.
| Comparison Criteria | WADAX | iCLUSTA+ byGMO |
|---|---|---|
| Maximum Features | Weekend Support | Perfect for Small and Medium-Sized Businesses |
| Trial & Money-Back Guarantee | 30-Day Money-Back Guarantee | 30-Day Money-Back Guarantee |
| Uptime | 99.9% | 100％ |
| Capacity | 50GB | 300GB |
| One-Year Server Cost | 13,200 yen | 12,824 yen |
Sakura Rental Server Business
Sakura Rental Server Business
is a stable server with an uptime record of 99.99% and an uptime guarantee. With a generous 600GB of storage, you can entrust both website operations and email operations to one provider.
However, it is not as inexpensive as WADAX's Anshin WP Server. It costs nearly 10,000 yen more. If you plan to use another company's service for email operations, WADAX is the better choice.
| Comparison Criteria | WADAX | Sakura Rental Server Business |
|---|---|---|
| Key Strength | Weekend support | Efficient use of storage capacity |
| Trial / Money-Back Guarantee | 30-day money-back guarantee | 14-day free trial |
| Uptime | 99.9% | 99.99% |
| Storage | 50GB | 600GB |
| First-Year Server Cost | 13,200 yen | 29,040 yen |
7 Steps to Start Your WordPress Website with WADAX Now
- STEP.1
Scroll down to the bottom of the homepage and click “Apply”.
- STEP.2Service Selection
The contract plan remains WP Standard.
We recommend a 12-month contract, which offers a lower monthly fee.
No options are needed. Click “Next”.
- STEP.3Domain Name Usage Selection
If you’re acquiring a new domain name, select “Acquire a New Domain Name”. Enter your desired string and choose a top-level domain such as “.com” or “.co.jp”.
Domain names are important. Take your time and make a careful decision.
★ What is a domain? Its role as the address on the internet and how to obtain it.
- STEP.4Customer Information Input
For first-time applicants, click “Continue.”
- Company Information
- Customer Information
- Payment Information
Please enter it.
Please review all of the application details and click “Next.”
The application details confirmation screen will reappear, so please proceed as instructed. You will receive a notification email guiding you to start using the service, which indicates that the application is complete.
- STEP.5WordPress Installation
Log in to the control panel.
From the “Contracts” menu, navigate to “WordPress.” The screen will change. From WP Tool’s “Install” section, click “Install WordPress.”
Let's set up the WordPress installation settings.
- Installation path: As is
- Website title: Enter the title of the homepage.
- Plugin theme set: None
- Website language: Japanese
- Version: As is
- Username: Anything is OK.
- Password: Anything is OK. Make it as complex as possible.
- Email address: Enter your usual email address. If you’re a corporation, a company email is recommended.
- Database: As is
- Automatic update settings: As is
Once you’ve entered all the information, click “Install.” If you see “Installation complete,” the WordPress installation is complete.
- STEP.6WordPress Plugin Installation
Click “Install Plugin” which appears on the WordPress installation completion screen.
Enter the necessary plugins.
If you find a plugin you want to install, search for it and click “Install Now” and “Activate.” Afterwards, proceed according to the instructions for each plugin.
It is essential to install security and backup plugins.
- Top 5 WordPress Plugins to Enhance Security and How to Choose Them
- Top 5 Strongest WordPress Backup Plugins for Data Recovery
With the plugins installed, you’re ready to launch your WordPress homepage!
- STEP.7Other WordPress Settings
Set the permalink settings. Navigate to “Permalink Settings” from the “Settings” section in the WordPress admin dashboard. Select “Post Name.” Then, click “Save Changes.”
When you choose “Post Name,” you can enter your desired string in the URL when posting articles. It’s recommended to use a short string that represents the content of the article, as this makes it easier for readers to find your homepage. Too long a string can make people worry that it’s unsafe.
You’re now ready to start your WordPress homepage.
Summary
WADAXThis is a business-oriented server that offers telephone support until 10:00 PM on weekdays.It’s suitable for businesses that want thorough support.
WADAXWith an Anshin WP server, you can start with a reasonable price. Please try it out.
A Complete Comparison of 32 WordPress Hosting Providers: Recommendations for Individuals, Businesses, and International Sites
When you decide to start WordPress and search for "best WordPress hosting," you find all kinds of articles, from personal and business options to overseas and low-cost servers. Honestly,
- Which site should I trust?
- I want to choose a server in a simple, easy-to-understand way.
- Please show me how to start WordPress right away.
Don't you feel that way? In this article, I carefully selected recommendations from 32 hosting providers for individuals, businesses, and domestic and international use. The explanation comes from the SEO specialist at an app development company that uses hosting servers every day.